Conference Call

Breadcrumbs: Navigation > Settings > Conference Call This menu contains the default text to speech messages which are used when establishing conference calls. It allows to customize the messages if n…

Updated

Breadcrumbs: Navigation > Settings > Conference Call

This menu contains the default text to speech messages which are used when establishing conference calls.

It allows to customize the messages if needed.

The usage of Amazon Polly Tags is supported: https://docs.aws.amazon.com/en_en/polly/latest/dg/supportedtags.html

End Message

Generic error message (can be caused for various reasons)

No connection possible

Generic error message if the user cannot be joined to the conference (can be caused for various reasons)

Error message

Generic error message if the conference cannot be established (can be caused for various reasons)

Welcome message

Welcome message which is read to the user upon answering the call, in case the conference needs the user's confirmation before joining him to the conference.

Welcome message (no confirmation)

Welcome message which is read to the user upon answering the call, in case the conference does not require the user's confirmation before joining him to the conference.

Wrong code

Message if the user enters a wrong code for joining the conference call

Code accepted

Message if the user has entered the correct code to join the conference call

First waiting message

Message while the user is waiting to be connected

Callback message

Message for the activator of the conference if setting "callback activator" is enabled on the event.

Second waiting message

Message for ongoing attempts to connect the user to the conference call.

Successful connection message

Message if the conference call has been established successfully.

Required participants reached

Message if the user wants to join the conference, but no more participants are allowed

Used in reply of automatic conference call or automatic call fire episode action. By default we do not answer to this message.

Message during activation of conference call.

Message that shows that activator has left the call

Message to the conference call participants if the activator has left the call.

Message that helps user to deactivate an episode (for example after activator has left in joining conference call

Message that instructs the conference call participants on how to deactivate the episode

Channels configuration

Sync Users

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