Understaffing Monitoring

Breadcrumbs: Navigation > User Groups > User Group > Understaffing Monitoring The feature understaffing monitoring allows to automatically control if enough persons are present in a group at any time…

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Breadcrumbs: Navigation > User Groups > User Group > Understaffing Monitoring

The feature understaffing monitoring allows to automatically control if enough persons are present in a group at any time. It allows to define the number of persons which are expected, depending on the day and time. This is especially useful if persons are dynamically assigned to a group depending on their geographic location (see perimeter provider settings).

If not enough people are present in the group, an event will be triggered to notify the person in charge about the understaffing.

Understaffing monitoring list

Add Understaffing Monitoring

Click button to add a new monitoring configuration for this group.

Name

Name of the timeplan

Threshold

Minimum number of persons that needs to be present in the group

Enable alerts

If enabled, an event will be triggered if not enough persons are present in the group as per the defined timeplan.

If disabled, the number of persons are logged in the database for reporting purposes, but no event will be triggered to indicate understaffing.

Alert event

The event which will be triggered as understaffing alert.

Status

If enabled, the monitoring is active and running.

If disabled, the number of persons are currently not monitored.

Timeplan

Timeplan which defines when this monitoring is valid

Edit

Click to edit the monitoring

Delete

Click to delete the monitoring

Timeplan configuration

Name

Name of the timeplan (e.g. Mo-Fr 1pm-6pm)

Start date

Date when the timeplan starts to be valid

Start time

Time when the timeplan begins every day

End date

Date when the timeplan stops to be valid

End time

Time when the timeplan ends every day

Period

Defines on which days the timeplan is valid

Event list

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